Shipping

What are the delivery charges?

Delivery charge varies with courier partner.

Courier partner incur relatively higher shipping costs on low-value items. In such cases, charging a nominal delivery charge helps them offset logistics costs. Please check your order summary to understand the delivery charges for individual products.

For CoD Orders: Order Value is less than Rs 350/- shipping charges will be Rs 139/- & if Order Value is more than Rs 350/- shipping charges will be Rs 50/-

For Prepaid Orders: Order Value is less than Rs 350/- shipping charges will be Rs 89/- & if Order Value is more than Rs 350/- shipping charges will be not be applicable.

Why does the delivery date not correspond to the delivery timeline of X-Y business days?

It is possible that our courier partners have a holiday between the days you’ve placed the order and the date of delivery, which is based on the timelines shown on the product page. In this case, we add a day to the estimated date. Some courier partners and Sellers do not work on Sundays and this is factored into the delivery dates.

What is the estimated delivery time?

Courier partner generally collect and ship the items within the time specified on the product page. Business days exclude public holidays and Sundays. Estimated delivery time depends on the destination to which you want the order shipped to and location of the courier partner.

Are there any hidden costs (sales tax etc.) on items sold by Flamingo Health ?

There are NO hidden charges when you make a purchase on Flamingo Health. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay.

Delivery charges are not hidden charges and are charged (if at all) extra depending on the Courier partner's shipping policy.

Why is the CoD option not offered in my location?

Availability of CoD depends on the ability of our courier partner servicing at your location.

Please enter your pin code on the product page to check if CoD is available in your location.

I need to return an item, how do I arrange for a pick-up?

Returns are easy. Contact Us to initiate a return at support@flamingohealth.com or Call Customer Care Toll Free No. – 1800-22-9978.

The dedicated personnel at Flamingo Health with explain you the return process. For, more information go to Returns & Exchange

Does Flamingo Health deliver internationally?

As of now, Flamingo Health doesn’t deliver items internationally.

You will be able to make your purchases on our site from anywhere in India with credit/debit cards issued in India. But please ensure the delivery address is in India.